Automation Technology is based out of Streamwood, IL. They sell mostly cnc machines, parts and co2 laser cutters and parts.
Automation Technologies, Inc Review Links:
What has me confused with this outfit is the U.S. address. At the same time I get a strong Chinese vibe on their website and especially email conversations.
Even though they’re based out of a suburb of Chicago, Illinois but it was apparent that they’re “flipping” lots and lots of imported machines and parts. Almost a broker of sorts only using a U.S. address. Word out on forums at the time of this writing is they’re a ‘no frills’ type company shipping items in short order but without documentation. Complaint from feedback above is inconsistent local supply of parts and ongoing support.
When I contacted AT I got help and email support. But, their machinery is akin to buying a “40W HIGH PRECISE laser carving machine” on eBay.
Every time I asked about a specific machine I was told there was only 1 left and that more would come next week but of course a more expensive model was readily available. The prices were very cheap…VERY cheap.
TIP: Never buy baby blue $870 “laser engravers”.
Software on their imported machines is Chinese Logo Work which is similar to Lasercut, not terrible but dated and a very limited in terms of what files it will work with. I’ve worked with LaserCut 5.3 some but I much prefer Laser Works. In the end my personal Automation Technologies review is that sometimes cheap can get expensive real quick.
I’d do a due diligence on this company before buying any machine. Here’s their actual return policy – 5 words:
2 REASONS FOR RETURNS:
-Wrong Item Shipped
* All returns must be authorized. *
But, what if don’t like the “item”?
Could be wrong but the “company address” is stated as a mailing address?[I]Mailing Address:
Automation Technology Inc.
2104 Stonington Ave,
Hoffman Estates, IL 60169
My suggestion would be to look at more reputable U.S. laser cutting companies that manufacture their machine in house such as Epilog, Trotec, Universal, Trumpf that offer a better quality machine, software, support tech’s that show a history and a warehouse to visit as there are quiet a few to choose from as reviewed throughout this blog.