Looking to add a new laser or CNC spindle / router equipment to your shop? You might want to review these companies below first before buying. As always please submit your comments and suggestions. Here are a few links to some affordable possibilities under $2,000.
5 axis CNC:
If you’re looking for info on Full Spectrum (FS) Laser out of Las Vegas, NV then this post will serve to get you some help for your review. According to their website they appear to have location in Las Vegas and Canada, and one where they import as well – China.
I’ve only talked to one employee briefly on Full Spectrum Laser. I can’t say anything good or negative from that conversation. Once my call was returned I asked for basic info on the company’s status with BBB or D&B and to confirm their location. Never can be too sure now a days so good to confirm these details.
Online reviews are mixed and at one point an ongoing law suit with a competing company. FSL has an array of interests beyond co2 laser machines including the popular 3D printers that seem to be successful from their initial release. Researching reviews display either pretty good or blatant, very angry reviews.
They’re main product is the 40 watt, 20×12″ hobby laser they designed and now the Muse. They assemble this unit in their warehouse – some parts are imported. Both are the latest creation over their “Deluxe” smaller hobby laser. Nonetheless, it is pretty inventive. The removable bottom may be more of an impracticality then a feature for convenience.
Links to user reviews:
Actual support emails posted.
About their smaller popular hobby laser
About 20×12 laser software and support:
Anyone have first hand experience feel free to leave a factual comment below…
Recent comments below suggest Hurricane Lasers changed to VipLasers.com and now Laser-depot-usa.com. Forums will show recent activity.
This comment may clear up some questions. A recent (April 2015) CNC Zone Forum review of Laser Depot USA:
“I am very sorry for your experience, I am only in a fraction of the trouble you went through, but John Kasper is at it again, his new alias is Laser-depot-usa.com and he pretty much did the same thing to me.
He agreed to provide a product at a price and a delivery date, then didn’t respond once I became concerned, then didn’t respond until I filed a paypal dispute, of course he talked his way out of refunding me, only to find that he was just shining me on to relinquish the paypal hold, I deeply regret closing the dispute. Of course he didn’t make delivery date he promised, just some stories, now he refuses to refund my money.
So those that find this forum, can note that John Kasper has relocated, obviously something you only do when you are trying to shed a bad reputation, otherwise if you really had great customer service, you wouldn’t want to change your name and brand over and over. hopefully my long standing relationship with my credit card provider can save my money.”
So again, Buyers Beware.
John Kasper is now at Laser Depot USA, aka laserdepotusa.com
I guess its unfortunate that he touts american service, but really isn’t doing it justice. what happened to holding up to your word, offering and meeting that agreement, and just don’t make promises you can’t keep.
I have a chain of emails, not really going to post them unless they are requested. Just know that he is a talker, but once you pay, its just a gamble I won’t make again.
Those that were curious, it was a purchase of a PURI PRH-1800 160W laser Tube with a set of Meller Optics, had talked me into a great sounding deal, $1500 out the door, but I guess it was too good to be true.